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Updated Oneplus 9 Pro & cannot connect to network

shawno11
Great Neighbour / Super Voisin

I updated my phone last night. Everything worked fine before the update. I have tried resetting my network settings, factory resetting my phone, and rolling back to an older firmware and nothing has fixed the issue. Does anyone have any suggestions because I am stumped.

 

Thanks

6 REPLIES 6

shawno11
Great Neighbour / Super Voisin

Update: I have finally fixed it. I had to downgrade my phone's firmware twice......

Last Oneplus phone for me. Thanks for the help gang

 

[✔️  .......Luddite]

shawno11
Great Neighbour / Super Voisin

I just did a manual search and Public Mobile is not on the list! Rogers, Bell, Telus etc all show up.

Public mobile was working fine before the update....

@JK8 

 

Incorrect APN settings wouldn't prevent the phone from connecting to the cellular network.


@JK8 wrote:

@shawno11 

 

Check your apn settings:

 

https://apn-canada.gishan.net/en


APN only affects data and MMS.  Network connectivity has nothing to do with APN setting even if it was incorrectly set.  

will13am
Oracle
Oracle

@shawno11 , please try doing a manual network search, see if Public Mobile shows up on the list.  

JK8
Mayor / Maire

@shawno11 

 

Check your apn settings:

 

https://apn-canada.gishan.net/en