Update auto pay

[wmartin2167]

Hi, 

My credit card expired and I have a new one. How do I update my AutoPay?

 Thank you.

Warren Martin

[Triguy]

Here is information about clearing cache in Chrome.

https://www.wikihow.com/Clear-the-Cache-in-Chrome

Here is more information about clearing cache and cookies in different browsers.

https://its.uiowa.edu/support/article/719

[HALIMACS]

@wmartin2167 

Depending on the device you're using, by navigating to your search history of web pages, there you'll find options to clear browsing history and such.

[esjliv]

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@wmartin2167 wrote:

How do I clear browser’s caches and update cookies?

Thanks.

Warren Martin

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@wmartin2167  - it depends what type of device you are on, I suppose. Start by looking under your HISTORY, then SHOW FULL HISTORY, then you should see something showing 'Clear cache data and/or cookies.

EDIT - but you do not need to do this unless you are receiving error when you log into your SELF SERVE account or it is missing content.

[wmartin2167]

How do I clear browser’s caches and update cookies?

Thanks.

Warren Martin

[HALIMACS]

Hello @wmartin2167 

Before logging into your self-serve account to begin, recommend following this procedure to avoid the common glitches that sometimes occur with this process:

1. Clear your browser's cache & cookies
2. Use incognito mode
3. Now, log into your self-serve account
4. Click Payment tab
5. Select "Manage My Card"
6. Select "replace card"
7. Type your address exactly as from your billing statement
8.  Don't use a space in the postal code
9.  Use ALL CAPS if necessary
10.  Type everything, not letting autofill complete any fields

[esjliv · Accepted solution]

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@wmartin2167 wrote:

Hi, 

My credit card expired and I have a new one. How do I update my AutoPay?

 Thank you.

Warren Martin

---

@wmartin2167 

Log into Self Serve account, if you have not created one yet, you can do that here:  https://selfserve.publicmobile.ca/self-registration/

Then navigate to the PAYMENT Tab and go to the bottom, left corner of the page to update your card.

[BeachNBeer]

@wmartin2167 

Log into your account.

• Click payment
• Bottom left click manage my card.

Happy Holidays!