Unauthorized Credit card charges

[Abremstar]

I have unauthorized charges showing up my credit card:
2016-09-03: PUBLIC MOBILE 855-4782542 BC - $47.68
2016-10-02: PUBLIC MOBILE 855-4782542 BC - $60.63

I've already paid for the 3 month plan at the end of August. These extra 2 payments make no sense. What is going on? 

[straydoe]

I have unauthorized Credit card charges as well to the same Public Mobile listed in another post. 855-4782542 BC ????

[preynoso]

Hi My name is Pilar.

I have an amount charged in my credit card, but I do not reconize the phone number.

It is weird because I don't have this credit card registered for payments.

Could you please help me?

This is the information:

20-03-2017

21-03-2017

PUBLIC MOBILE 855-4782542 BC

36,79 $

[milshteial]

Hello,

I also have been charged a double amount on the sign up. I already sent a request and got a ticket assigned: 3759-0903 on Nov 19. Nobody contacted me since! Would like some resolution on this if anybody knows? I can also contact the credit card company but I think it should be the last resort.

Here is the transaction list (only one should be valid, the second one refunded.

19/11/2016	21/11/2016	PUBLIC MOBILE 855-4782542 BC	$152.55
19/11/2016	21/11/2016	PUBLIC MOBILE 855-4782542 BC	$152.55

Any help would be appreciated.

Thanks,

[Shazia_K]

Hello @Abremstar, 

I'm really sorry to hear about this, 

Can you please send me a private message with your Public Mobile phone number? I will look into this right away. 

Thanks,

Shazia

[Cyber]

@Abremstar,

Probably a payment system bug.

You can ask a PM rep via private message or use the contact link at https://publicmobile.ca/en/on/contactus

They will verify your account and apply the necessary corrections.