cancel
Showing results for 
Search instead for 
Did you mean: 

Unanticipated charge

StrongRad
Good Citizen / Bon Citoyen

So recently I received a charge to my Visa in the amount of $64.41 on Oct. 25th

 

The thing is, my account is set up for auto-pay on another credit card, so I was wondering if somene from PM could maybe help me in out in explaining what exactly that is a charge for.

 

@CS_Agent

 

TIA

3 REPLIES 3

StrongRad
Good Citizen / Bon Citoyen

Nevermind.. I've sorted it out.. 


See we put my plan and my wife's plan on the same credit card, one that got us points; well.. at least we thought we had. Meanwhile it still has my credit card information in there, and I guess I just never noticed it billing me this whole time. Luckily we weren't being doublebilled or anything.

Mana
Mayor / Maire

You have already tagged the moderator team. 

 

For account related issues, Its usually better to send a private message to @CS_Agent explaining your issue and providing them your account number and phone number. 

mimmo
Retired Oracle / Oracle Retraité

for account related issue you should send the mods a private message with your account details.

 

out of  curiosity, what does your payment history say/show?  

 

Also if i understood I can't see how PM could charge your second creditcard if it doen;t have it on file. What does your credit card statement say?

Need Help? Let's chat.