Unable to view any details after login

[samgabbay]

So the whole page does not display plan details or balance on the account page. when any button is clicked it just prompts to log in constantly.

Any Mods possibly available for assistance? @Shazia_K

[Samianauman]

Glad to hear. (Easy fix):)

[samgabbay]

Simple system bug. All good now. 🙂

[Samianauman · Accepted solution]

But you mentioned you can login 1 account but can't login the other one ?
Did you tried login on different browser safari or ie or smartphone browser.

[moalsamman]

I have two accounts, I can see the details and the bonus data for one of them, the other I cant see it says Oops Logout and Log back In. I think its just a website/server glitch and we dont need to panic.

[Samianauman]

Did you tried different browser ie or safari.
If nothing help and you can't login then contact mod by private msg
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"