03-22-2023 02:20 PM
Not sure why it says it's not a valid Canadian number. I am trying to move from Telus to Public Mobile. Any ideas?
03-22-2023 07:32 PM
If you haven't completed activation then start over and take a temporary phone # and port in via your self serve account. Did you previously request porting?
03-22-2023 02:24 PM
@CarltonN All numbers from Telus can be ported into PM
In this case, it is likely a problem with that a previous activation with porting request was hung.
You might want to open ticket with PM support to have them have a loo k:
Please message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there