Unable to obtain EverSafe 6 digit text since Telus (old provider) deleted my old account

[Sledhead]

Hi,

I need to get registered with EverSafe, but Telus has already killed my old account.  I'm transferring my number, and PM wants to text me a 6 digit, but I'm unable to receive it.  How can I get PM to email it to me.  It's not an option - just "resend"...

[Sansan]

Reboot your phone and see what happens   if same use the support section of the app to submit a ticket. 

[Sledhead]

Thanks for the replies!  I guess I didn't wait long enough for the number porting to happen.  Eventually my phone switched from SOS to Public Mobile.  I then had 6 EverSafe text messages waiting for me...  The instructions weren't clear if the EverSafe setup had to occur before the porting could complete.  They don't seem to be interdependent.  I never was able to set up another form of verification (email).

[alex1236]

im having same issue but when i try resend code 4 times it just resets the page completly and gets me to follow link ot get full accses

[alex1236]

yea same here did you have any luck? yesterday it was the forbidden a1 page for me, now im not getting any verrification code like yourself

[Sansan]

Can you click on reset password? Also if you wait until the timer runs out it will give the option to send to email.

Have to do it maybe 4 times for the option  to come up.

 if no such, submit a ticket in the app to support using the chatbot.