Unable to make or receive calls

[kej]

I am unable to make or receive calls on plubic mobile phone

[geopublic]

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@kej wrote:

Would you know how long the Moderators take to reply back ?

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The official statement is from 2 - 48 hours but it all depends on volume and in some cases it has taken longer than that.

[kej]

Would you know how long the Moderators take to reply back ?

[kej]

@TheOldVR  I will try that.  Thanks

[kej]

@geopublic  I have not used all my minutes. The account is fine. 
thanks for your help. 

[TheOldVR]

If you had a working account that suddenly stopped working.. .and you have tried your SIM in a different phone, I would message a MOD for help.

Also - just make sure ur billing is up to date.

[geopublic]

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@kej wrote:

It tells me about my account. Like my avaliable funds and if I want make a payment etc. 

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@kej  That means you account is active. So when you try to make a call to you get an error message?

Edit: Are you on a limited minute call plan or unlimited?

[kej]

It tells me about my account. Like my avaliable funds and if I want make a payment etc. 

[geopublic]

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@kej wrote:

I am unable to make or receive calls on plubic mobile phone

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@kejWHen you dial *611 from your phone what happens?

[Triguy]

Try the lost phone trick to reset your account.

To report your phone stolen.  Login to your account.  Choose Plans and Add-onstab. Then choose Lost/Stolen Phone tab.  The choose Suspend Service tab.  Logout.  Wait few minutes.  Login in and report your phone found.  if you still have problems then try contacting a moderator.

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[kej]

No, I have had this number for sometime now with Public Mobile

[missorange]

did you just port your number? it may wait few hours to transfer from your provider.