Unable to make call, data is working

[salmanparacha]

Can someone help. I cannot make a call and also unable to receive calls as well. Data showing LTE and working fine.

[salmanparacha]

Worked

[CGO]

more details more help. For call issue you may check sim setting or reinstall on phone then contact CSA.

[hTideGnow · Accepted solution]

hi @salmanparacha if you try changing the network to 3G only or HSPA Only or WCDMA only, does it even connect?  Could be a 3G problem in your area

[JK8]

@salmanparacha 

Are you a new customer? Did you port a number over?

Have you tried rebooting, resetting network settings, reinstalling SIM card? Have you tried sim in another unlocked phone?

[Dunkman]

@salmanparacha 

more details would be helpful. 

Does text work?

Did talk work before?

new customer versus old?

A few basic troubleshooting advie

reboot phone

network reset of phone 

try your SIM card in another phone. See if it works?  Re insert back to original phone.