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Unable to login "System error. Please try again."

jemulock
Good Citizen / Bon Citoyen

Receiving an error of "System error. Please try again" when trying to login to My Account using Edge browser. on my Windows laptop. Tried Chrome and I am able to login. 

 

LOGIN ERROR.jpg

 

Unable to login using Chrome on Android phone. It sauys "Page expired. The page you are trying to access is no longer available." Refreshing page, clear cache, and restarting phone has no effect. 

5 REPLIES 5

@sahands 

 

https://productioncommunity.publicmobile.ca/t5/Announcements/OPEN-ISSUE-Website-Outage/td-p/898243

 

Please try again later today when it is fully resolved.  Remember to use Incognito mode to login My Account, it will give you less trouble.

 

sahands
Great Citizen / Super Citoyen

Having the same issue here, on vivaldi in windows

@jemulock I am glad it works for you now 😁

jemulock
Good Citizen / Bon Citoyen

It works in Edge now and on Android....not sure what changed because I didn't do anything on my end.

RossN
Mayor / Maire

@jemulock hi that seems to be an ongoing issue for some folks since the big upgrades I have pretty good luck using chrome in incognito mode,haven't had an issue for awhile

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