Unable to login... No longer have access to the email that associate to the account

[ebaba2008]

Unable to login to change my monthly plan. 

No longer have access to the email that associate to the account

[Handy1]

@ebaba2008  They should reply with in hour so keep an eye on your community in box .top of page you should see envelope icon if on computer , but if on mobile tap your avatar and select messages . But you can also use this direct link to the community in box 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[ebaba2008]

Your link works...I appreciate it Handy1! 

[ebaba2008]

Our Customer Support Agents are available Monday to Sunday, 9 AM to 10 PM EST. If needed, you can submit a ticket outside of these hours and an agent will get back to you during our hours of operation. You can reach out to a CSA here.   The CSA link is not working here.   

[Handy1 · Accepted solution]

@ebaba2008  have you tried on the app at all , have  you try the reset password option ? If still no luck use this direct link to support to help

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437