2 hours ago
- last edited
28m ago
by
computergeek541
My husband and I have Public Mobile but for sometime now have issues with incoming and outgoing calls.
Cannot hear. Wondering what the problem is. Its frustrating. How to get this problem solved.
There is no live person to talk to. Please advise what to do
an hour ago
sure, then it is telus problem
an hour ago
this is not the "sometime" today, it is a Telus problem in the West
https://productioncommunity.publicmobile.ca/t5/Get-Support/Alberta-Voice-problem/m-p/1243328#M858105
an hour ago
if it happens "sometime ", either the phone has problem or just your location has bad signal for Telus signal tower.
2 hours ago
What phones do you have?
try you swap the sim cards between the 2 phones. It will somehow refresh your account and hopefully will solve your problem. If that does not help, then you will need to have PM to check both your accounts
open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437