Unable to change plan

[Erudic]

Im trying to change my plan from basic to a better plan   But the screen doesnt show me options   When i click plans  its says something went wrong and i have to log in again   Very fustrating

[t_p]

---

@Erudic wrote:

Life saver     Sorry i never used this chat in public mobile  im not tek savvy   I hope im not spamming  but THANK YOU 🌷 

---

I'd rather be spammed with THANK YOU 🌷 than seeing users come to the forum, throw up a question then disappear without a whimper, never heard from again let alone saying thanks!🙄

[softech]

@Erudic  glad it works, Yes, it's an annoying site issue lately...:(

[Erudic]

Life saver     Sorry i never used this chat in public mobile  im not tek savvy   I hope im not spamming  but THANK YOU 🌷 

[Erudic]

It worked    Thank you

[Erudic]

Success   Youre amazing   Thank you!!!!

[esjliv]

---

@Erudic wrote:

Im trying to change my plan from basic to a better plan   But the screen doesnt show me options   When i click plans  its says something went wrong and i have to log in again   Very fustrating

---

@Erudic 

@Anonymous tips usually do the trick.

If still issues, try a totally different device.

OR, try again in about 1 hour.

[softech]

@Erudic 

yes, it's the browser issue that affect many of us.  Quick workarounds:

1. try another browser (EDGE/Chrome/Firefox)

2. Incognito Mode / InPrivate Mode

3. clear cache and reboot

4. try on another computer or phone

hope this helps

[Erudic]

Thank you  i will post what happens   Trying now  

[Anonymous]

 @Erudic : Try a different browser or use incognito/private mode. But the website is far from perfect.