Unable to call 1-800 number

[lindsayt93]

Hello,

I am unable to call a 1-800 number to reach my credit card services.

I have a plan with unlimited Canada-wide call, text, etc.

When I call the 1-800 number an automated response says, "You do not have talk on this phone..."

Thanks,

Lindsay

[Princess69]

Afternoon Lindsay, were you able to locate a toll free # yet? Thank you Tammy

[yg1]

I am on a province-wide plan

PLUS I happen to have purchased a 200 minutes long distance bundle

Impossible to call 1-800-344-3370

I get the following message: "The number you have dialed is not available in your area at this time"

Someone please explain why or can someone fix this for me please?

N.B.  I can call the TD 1-800 number in this thread no problem...

[stonechucker]

What makes you phone different from the others?  Do you have different plans, addons, etc?

[computer]

iT'S WORKING ON THE OTHER 2 PUBLIC MOBILE PHONES HERE IN THE SAME HOUSE

[mimmo]

Where is the specific number located?  Some numbers are region locked ie a USA number can be called from Canada.

Message me the number and I can try see if it works for me.

[will13am]

Based on personal experience, I had the same issue with certain toll free numbers, not all.  I just use google voice to bypass the issue.  Over time, the problem kind of went away on its own.  Perhaps try adding + in front of the 1, see if that makes a difference. 

[sirvar]

I would message @CS_Agent as it could be a problem with US toll free numbers or just that specific number.

[NDesai]

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@lindsayt93wrote:

Yes I can call any other number no problem.

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Have you tried any other 1-800 number? 

[lindsayt93]

Yes I can call any other number no problem.

[NDesai]

@lindsayt93 Are you able to call any other number within Canada? Is it just 1-800 numbers that you are hearing that error?