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Unable to Purchase US Roaming Add-Ons

rawrita2
Great Neighbour / Super Voisin

I am trying to purchase the US Roam-Talk Txt 250 Data(10d) Add-on. I have added the money to my account but I keep receiving the error message 'Oops! Something went wrong, please try again later.'. 

 

Screen Shot 2022-08-06 at 12.06.35 PM.png

 

5 REPLIES 5

darlicious
Mayor / Maire

@Meow 

When the bad glitches outweigh the good glitches then maybe for some especially those with no loyalty rewards. Public Mobile has me tied to a contract....its hard to break free!!


@CountyDownIeUk wrote:

Refresh or change screens and go back and check to see if the add on is there. 


I guess one day some of die-hard PMs will say: 'Change provider, we ALL are fed up with all these bugs and glitches'.

Timer
Mayor / Maire

@rawrita2 

close all browser and use browser from computer, clear cache and cookies and use one page inPrivate mode.

CountyDownIeUk
Mayor / Maire

Refresh or change screens and go back and check to see if the add on is there. 

hairbag1
Mayor / Maire

Recent PM website "upgrades" !!

Try using incognito mode.

added...Log in to your account / Add-on Usage to see if it's actually been added to your acct already.

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