Re: USAGE HISTORY Download not working - Community

I tried to download my data usage for the past 60 and 90 days, but I encountered errors. I received a message saying "There was an error loading the results. Please try again" and another message in the console mentioned a "413 Payload Too Large" error. Unfortunately, this prevents me from seeing my full usage history.

5 REPLIES 5

what browser you are using? are you using those that have safety features enabled by default? Tried Edge, Chrome, Firefox, Brave, Duck

I normally go on the app and not the website. It is faster and easier.

Can you show me an exact screenshot from your web browser like I did to confirm that it went through yours?

Still problem is there.

Hmmm Strange, I just looked at my Payment History just now on the PM app and no issues.

Try the app.

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