USA roaming

[Gary51956]

When I changed to the current subscription it was supposed to have unlimited USA roaming, but now I don't see it on it. Do I still have USA roaming?

[Chalupa_Batman]

If this is indeed the case and you picked the Can/US $34 plan, you should reach out to a CS Agent to find out what happened. Little chat box bottom right corner to start a ticket for them to investigate. 

[EB0 · Accepted solution]

@Gary51956 , it looks like you are on $34 50GB Canada only plan, you will not be able to use it in US unless to buy US add-on or change to a new Canada-US plan $34 15GB or $39 50GB

[Gary51956]

It does not,but that's what I ordered back in Nov when they first came with it for 34 a month.

[will13am]

@Gary51956 , if you check the subscription tab, it should say that the data is for Canada and US and Canada-US wide minutes.  

[Gary51956]

It says only 50gb data at 5g, unlimited Canada wide minutes and messaging plus unlimited international text and picture messaging. But the one originally said Canada and USA roaming 

[EB0]

@Gary51956 

There was two $34 plans one Canad only, and one Canada-us, can you post a picture for your plan?

[Gary51956]

I am still in Canada, but going down to US I Sept. It was the 34 Dollar one that was to have unlimited USA roaming,but doesn't say it now on my account.

[Chalupa_Batman]

Hey @Gary51956 

Open the app on your phone and it will show what plan you have.

Are you currently in the US now?