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USA data talk text package not working

jobella
Good Citizen / Bon Citoyen

Bought your 20$ USA roaming package yesterday. Landed in New York this morning and had no data! Wrote to moderator asap. Got on my connecting flight and landed in New Orleans 4 hours later. No response from them, issue still présent and couldn't book my uber because no internet!!! I have now lost a whole day out of 10 day purchased! I was able to call home so not sure what the problem is but I hope it is resolved asap as I am currently stuck in hotel lobby in order to use their internet.

Thanks

J

6 REPLIES 6

srlawren
Retired Oracle / Oracle Retraité

@jobella I see you selected my reponse as the solution--does this mean you were able to activate your roaming data?  I hope so.  Enjoy your trip!


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

srlawren
Retired Oracle / Oracle Retraité

@mimmo wrote:

@jobella make sure roaming Is is enabled as well as data being on.

https://www.gadgetdaily.xyz/quick-tip-how-to-turn-off-data-roaming-on-android/


@jobella in OxygenOS, go to settings, SIM & Network, SIM1 (or SIM2 if that's where your PM SIM is), then check your Roaming setting.  It needs to be on:

 

Screenshot_20181024-085844.jpg


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

mimmo
Retired Oracle / Oracle Retraité

@jobella have not heard back, are you still having  issues?

mimmo
Retired Oracle / Oracle Retraité

@jobella make sure roaming Is is enabled as well as data being on.

https://www.gadgetdaily.xyz/quick-tip-how-to-turn-off-data-roaming-on-android/

jobella
Good Citizen / Bon Citoyen

Hi,

Mobile data on.

Keep getting exclamation that I have no data because I left my region. 

I am using a OnePlus3 

mimmo
Retired Oracle / Oracle Retraité

@jobella@If you can call that means it should be working. Can you receive calls? Or sms

 

Is data roaming on?

 

What phone are you using?

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