US talk time

[Slug27]

I have the 200 minute US talk add on.

The minutes haven’t been resetting every 30 days and now I only have 4 minutes left. 

[dabr]

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@RossN wrote:

@Slug27 hi just a heads up you dont give yoursef the solution it is usually for the person that gave you the solution

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I think it's easily done in error if you're not quite familiar with the system, I did it myself first time (but realized and got it corrected):)

[dabr]

@Slug27   Did you perhaps mean to mark @iliketotalk  post as solved and inadvertently marked you own?

[RossN]

@Slug27 hi just a heads up you dont give yoursef the solution it is usually for the person that gave you the solution

[dabr]

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@Slug27 wrote:

I assumed it charged me every month. I’ll try the add on again and see what happens. Thanks. 

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Add-ons don't expire they stay with your account until used up, except for US roaming which are good for 10 days only.  Only your plan will be renewed and charged every 30 days.

[iliketotalk]

@Slug27  no problem your welcome

[Luddite]

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@Slug27 wrote:

I have the 200 minute US talk add on.

The minutes haven’t been resetting every 30 days and now I only have 4 minutes left. 

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Just purchase it again.

Remember purchasing Add-ons is a TWO step process. Once you add the funds, then you need to make the actual purchase. Detailed instruction: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974#M22...

[Slug27]

I assumed it charged me every month. I’ll try the add on again and see what happens. Thanks. 

[iliketotalk]

@Slug27  if you have an add on for that it doesnt reset every 30 days  you only paid for it once it is there until used up