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US roaming option not accessible

Kris64
Great Neighbour / Super Voisin

Under subscriptions, an option for a 'top' add on is shown for talk,text, and 3G data. I can't find it when I go to purchase it. Any recommendations?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Kris64 

please try using Incognito/private/secret mode on your browser to login and try buying again

You can also try using the app

Chalupa_Batman
Mayor / Maire

Here is what Bundles look like. With Bundles you can purchase US Roaming. This is for when you head down to the United States. You can purchase just Talk and Text which will last you 15 days from the date of purchase. Or you can purchase US Roam Talk Text and 3GB of data. Click on the plus button and continue with the purchase.

Chalupa_Batman_0-1697897053653.png

So when you log on, go to the Subscriptions and add on tab on the left side, scroll down and on your right side click on shop add ons. If you want 15 days of just talking and text, click on the plus so the number zero changes to 1. Or if you want the talk text 3GB data do the same thing. Then once it's chosen, on the right hand side click on pay now if you have your account on credit card. If not, follow the steps to pay it. 

 

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