11-21-2018 10:21 PM - edited 01-05-2022 02:33 AM
Hi all,
I'm planning on going to the States next month, and was going to purchase the 10 day US roaming add-on like I've done in the past. Only this time, my regular 30 plan will renew itself while I'm down south.
My question is, will the 10 day roaming add-on carry-over into my next 30 day period? For example, if I buy the add-on two days before my renewal date, do I still have 8 days left once my regular 30 day plan renews, or does that roaming add-on "disappear" once my plan auto-renews?
I would hate to buy a US roaming add for only 2 days, and then lose the remaining 8 days when my regular 30 day plan auro-renews, and have to purchase a new 10 day add-on all over again.
Thanks in advance all.
Solved! Go to Solution.
11-22-2018 12:08 PM
To extend @Anonymous's reply a bit further: at Public Mobile, all add-ons are independent of the plan and vice-versa. "Domestic" add-ons (200/400 min long distance add-ons, and the non-US Roaming data add-ons) stay on your account until all the mins/MB are used up and then are gone, do not auto-renew. "US Roaming" add-ons (talk, text, data, bundles) work as @Anonymous has noted, and do not auto-renew. Neither category is affected by plan renewal.
11-21-2018 10:28 PM
Great to know; thanks @Anonymous!
11-21-2018 10:23 PM
@abmntx55, your addon will be active for 10 calendar days (including the day you buy it), and based on Eastern time zone. As long as your renewal is successful, your add-on will work through it until the 10 days are done.