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US mobile and data coverage

pmohapatra
Good Citizen / Bon Citoyen

Hi,

At present I am having Canada wide coverage. Going to USA for one week. Can not figure out which add on to subscribe for data as well as phone service. Any one can suggest from your experience.

Thanks

5 REPLIES 5

Almisami
Good Citizen / Bon Citoyen

Strangely enough I can get talk to work in NYC, but I cannot get data or location services to work at all.

esjliv
Mayor / Maire

@pmohapatra  - ensure your public mobile is active to ensure any addons work, whether in Canada or in USA (for using Roaming addons).

Roaming addons last only 10 days, and start as soon as you successfully add them to your account. So no need to add them to early, or you will run out of those services before or while you are in the USA.

 

Ensure your Roaming option is turned on in your phone.

 

Get Help Article for Roaming and things for reference:

https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming#:~:text=Troubleshooting%20U.S.%20Roam...

BKNS27
Mayor / Maire

@pmohapatra 

Depending on what type of service your are planning to use.

Check all the fees and services under US Roaming.

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Timer
Mayor / Maire

@pmohapatra 

U.S. Roaming - (publicmobile.ca)

 

when you are in U.S then buy it the Add-ons and if not working contact to support team by private message CS_Agent  to remove those add-ons some area not working.

dust2dust
Mayor / Maire

Only roaming add-ons. Data should be fine. Talk is a whole giant shamozzle of a problem these days.

Connect to T-Mobile for any chance of talk on their old 2G system.

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