11-14-2018 01:01 PM - edited 01-05-2022 02:29 AM
I would like to purchase the $8 add on for USA roaming unlimited talk (10 days). I have a few question though before I buy it:
-Does it cover local calls in USA only? Or can u also call to Canada for free?
-Do u keep ure Canadian number?
-And if someone calls u from the US, do they have to call long distance?
-Does the plan get activated right away? Or is there a wait time?
Solved! Go to Solution.
07-02-2019 11:04 PM - edited 07-02-2019 11:05 PM
@RKulf wrote:RE the yes no answer. Didn’t answer or explain.
I have a Canada wide $15 plan. I will be going to the USA FOR 10 days Will the $8 roaming add on give me 100 talk minutes in the USA . I need to talk local in the USA and call Canada. How are the minutes charged?
The roaming add-ons for talk and text are unlimited. Calls to the US and Canada and calls from anywhere while in the US. Text to and from anywhere while in the US.
07-02-2019 10:39 PM - edited 07-02-2019 10:42 PM
@RKulf wrote:RE the yes no answer. Didn’t answer or explain.
I have a Canada wide $15 plan. I will be going to the USA FOR 10 days Will the $8 roaming add on give me 100 talk minutes in the USA . I need to talk local in the USA and call Canada. How are the minutes charged?
The $8 add-on you refer to will NOT work while you are in USA. It's only going to provide you with 200 minutes of US and Canada calling...while you are in Canada only.
You'll need the 10 Day US Roaming Talk & Text Add-on for $15. It'll allow you 10 days of unlimited calling and texting while you are in USA. . Your 10 days start the second you buy it.
07-02-2019 10:25 PM
RE the yes no answer. Didn’t answer or explain.
I have a Canada wide $15 plan. I will be going to the USA FOR 10 days Will the $8 roaming add on give me 100 talk minutes in the USA . I need to talk local in the USA and call Canada. How are the minutes charged?
04-30-2019 11:55 AM
You will need to go pick it again. The first time adds money to your available balance, the second time activates the addon.
This is normal operation for all addons.
04-30-2019 11:49 AM
Hi
i try to get US roaming unlimited talk, it is the Add on 8$ for 10 days. I paid and it says successful, but I still can not make a call from USA. How to make it works ?
11-14-2018 02:28 PM
Wow... almost easier to just do everything via a roaming data package, and use Facebook Messenger!
@srlawren, so glad I rarely travel outside of Canada, let alone Southern Ontario!
11-14-2018 01:49 PM
@Anonymous is correct. For someone in the USA, they are dialing your own number which is in Canada, which is a long distance call.
So if you're visiting someone that lives in the USA and they want to call you on your cell while you're in the USA, to them it's exactly as if you were in Canada, since they are dialing your Canadian phone number from within the USA.
If you're travelling with someone from Canada and both using Public Mobile US Roaming Talk add-on(s), then while the call from the USA (on their phone) to a Canadian phone number (your phone) is technically a long distance call, calls to Canadian and most US numbers are included in the add-on so their add-on covers calling you without any additional cost, and your add-on covers your incoming calls from anywhere while in the USA.
If you're travelling with someone from Canada and they use roaming with some other provider, your add-on will cover you for calling them and for them calling you, and it would be up to them to figure out if/how their providers charges them for the calls. Most Easy Roam/Roam Like Home packages include unlimited calling to Canadian numbers, to other numbers in the country you're visiting, and unlimtied incoming calls, all within the $x/24 hour charge (usually $8 now I think for visiting the USA). If they are on a pay-per-use roaming then you'll have to look up what their provider charges them for the call in either direction.
11-14-2018 01:39 PM
@austinhuang wrote:
@Anonymous wrote:
@Batsheva wrote:I would like to purchase the $8 add on for USA roaming unlimited talk (10 days). I have a few question though before I buy it:
-Does it cover local calls in USA only? Or can u also call to Canada for free?
-Do u keep ure Canadian number?
-And if someone calls u from the US, do they have to call long distance?
-Does the plan get activated right away? Or is there a wait time?
1. No. Yes.
2. Yes.
3. I differ with the above post here. They would be calling long distance.
4. Yes. No. Put money in. Buy add-on. Restart phone.
3. Doubt. Like, I have provincial plan, and when I'm in Ontario, I can call any Ontario number but not Quebec numbers currently located in Ontario. So I think it's solely decided on the area code?
That is correct...for you calling out. The OP had asked about people in the states calling them.
But of course...I could be wrong. 🙂
11-14-2018 01:38 PM
This Knowledge Base article explains everything you need to know about the add-ons, and plans.
11-14-2018 01:37 PM - edited 11-14-2018 01:37 PM
@Anonymous wrote:
@Batsheva wrote:I would like to purchase the $8 add on for USA roaming unlimited talk (10 days). I have a few question though before I buy it:
-Does it cover local calls in USA only? Or can u also call to Canada for free?
-Do u keep ure Canadian number?
-And if someone calls u from the US, do they have to call long distance?
-Does the plan get activated right away? Or is there a wait time?
1. No. Yes.
2. Yes.
3. I differ with the above post here. They would be calling long distance.
4. Yes. No. Put money in. Buy add-on. Restart phone.
3. Doubt. Like, I have provincial plan, and when I'm in Ontario, I can call any Ontario number but not Quebec numbers currently located in Ontario. So I think it's solely decided on the area code?
11-14-2018 01:36 PM
Thank you all for your help!!
11-14-2018 01:34 PM
@Batsheva wrote:I would like to purchase the $8 add on for USA roaming unlimited talk (10 days). I have a few question though before I buy it:
-Does it cover local calls in USA only? Or can u also call to Canada for free?
-Do u keep ure Canadian number?
-And if someone calls u from the US, do they have to call long distance?
-Does the plan get activated right away? Or is there a wait time?
1. No. Yes.
2. Yes.
3. I differ with the above post here. They would be calling long distance.
4. Yes. No. Put money in. Buy add-on. Restart phone.
11-14-2018 01:22 PM