Hi, I was using a US Roaming add-on (bundle) just fine until (I think) I used up the data. Then I purchased another US Roaming add-on (data only) but now it wouldn't work. My bars show the R sign and it says LTE but it has an exclamation mark on it. My Public Mobile account dashboard shows lots of US Roaming data available for me to use.
I've tried restarting my phone a couple of times and choosing the T-Mobile network. Nothing works. Although it might have to do with my APNs which I did reset due to an unrelated problem yesterday.
Please help me with this, I appreciate any insight that you can provide. Thanks!
@rubeennsp Yes, you need to wait either 24 or 48 hrs before being able to purchase the same roaming add-on after the first one expires. You could try messaging customer support and ask them for assistance or an account credit.