I was double charged for my add on that I do not need. I clicked 1GB data for $20 and the website lagged and my credit card was charged $40 for 2GB which I never clicked nor need and I want my money back asap I don't appreciate being scammed.
I think it is possible that self serve system lag caused your double charge and therefore not really your fault. In this case a refund may be considered. Submit a ticket as advised and explain your issue as best and completely as you can. Best to give them everything they need to know on first contact.
No it literally sais $40 available funds and 2GB which I did not click. When I confirmed the $20 the website lagged the only way I even knew it went through was my credit card informed me i was charged $40
No it literally sais $40 available funds and 2GB which I did not click. When I confirmed the $20 the website lagged the only way I even knew it went through was my credit card informed me i was charged $40
did it actually give you teh addon twice, or do you have $20 in available funds. there is supposed to be some sort of failsafe to not allow double USA addons.
Can youposta screenshot of your paymet history or your addons section?
