URGENT Porting not working

[mani123]

Good evening,

I just signed up for Public mobile and nothing has being ported over? I am not sure if I entered everything correctly. please assist with the URGENT matter. 

PM for the account information for any of the PM mods.

thanks.

[ShadowWarrior]

@Shazia_K Sent! 🙂

[Shazia_K]

Hello @ShadowWarrior, 

I'm sorry to hear about this, 

Can I please ask you to send me a private message with your Public Mobile phone number? 

Thanks,

Shazia

[Rockdaddy22]

Keep us updated on your progress if you don't mind

[NDesai]

Speed should be higher than that. Try entering recommended APN settings. 

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26

[mani123]

Speed are different. When I was with Telus before it was huge difference. I'm just wondering if I need to put any new APN settings? 

Now it's so.mb.com and it's 8mb for the speed.

[NDesai · Accepted solution]

That's great to hear 🙂

Isn't being on 4g/LTE a good thing? 

[mani123]

The service is now active. everything is working but am only getting 4g on s7 edge. I did not change any data settings in the mobile networks tab on the phone.

Also the setting is set to lte option already but it only shows 4g not lte?

[NDesai]

What about other Public Mobile services like data, text or calls using new number? 

[mani123]

Also, my wind service is not working so please help with the matter.