Hey guys, normally I would not bug about something like this but I need to. I ported over my buisness line and I have not been able to receive calls in almost 6 days. Im losing major buisness right now. I messaged a moderator twice withing these 6 days and I have not heard anything back. Could one of the moderators online now please help me out as I cannot afford to lose any more money due to this.
Sorry to hear you are having issues and it is a HUGE thing if this si your business line. Hoefully a mod can get to you quickly.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
Yeah my daughter has the same issue but for her I havent even messaged any moderators yet because I figured it wasnt as important. In time I was assuming hers would get fixed. For mine I just need a moderator to look into it asap otherwise I will have to switch to a different company. I really want to stay with this company because I love the plan but I just need that to work as soon as possible at any cost.
No my old SIM is completely dead. I can call out with my Public mobile SIM but I cannot receive calls becasue the port did not complete yet. I have not received the transfer request complete text message. Normally to most people this is not a problem not being able to receive calls for a week but because this is a buisness line it is very crucial.
