U.S. Roaming - Data not working

[JohnnyXI]

I bought the 10 day $20 U.S. roaming plan on 2019-11-17
My usage shows as follows:
Data & Add-Ons / Amount Used
1GB Promo 0 / 1024 MB
500MB + 500MB at 3G Speed
69.584 / 1024 MB
US Roaming - 250 MB Data (10-day) 0 / 250 MB
Phone and text work great but data is not happening, i.e., Chrome browser cannot connect etc.
Anyone know what's the problem ?

[JohnnyXI]

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@dabr wrote:

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@JohnnyXI wrote:

I would if I knew where to find it. Where is it found?

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Go to settings, more networks, then select mobile networks, then select roaming.

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Thanks, search and ye shall find & I did. Thanks again.

[JohnnyXI]

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@geopublic wrote:

@JohnnyXI  Since Public Mobile  is strictly a prepaid service, you might want to consider leaving roaming on all the time won't hurt anything and eliminates the need to turn it on anytime you are in the US.

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Seems like a plan to me. I have a video camera set up to watch my house temperature and sump pump while I'm away so that would seem the way to go. Thanks for your input.

[geopublic]

@JohnnyXI  Since Public Mobile  is strictly a prepaid service, you might want to consider leaving roaming on all the time won't hurt anything and eliminates the need to turn it on anytime you are in the US.

[JohnnyXI]

z10user - thanks found it, that was the problem.

[Anonymous]

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@JohnnyXI wrote:

I would if I knew where to find it. Where is it found?

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Dig around in your cell data area. Something will say roaming.

Edit: ninja'd

[dabr]

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@JohnnyXI wrote:

I would if I knew where to find it. Where is it found?

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Go to settings, more networks, then select mobile networks, then select roaming.

[JohnnyXI]

Yes.

[JohnnyXI]

I would if I knew where to find it. Where is it found?

[Anonymous]

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@JohnnyXI wrote:

I bought the 10 day $20 U.S. roaming plan on 2019-11-17
My usage shows as follows:
Data & Add-Ons / Amount Used
1GB Promo 0 / 1024 MB
500MB + 500MB at 3G Speed
69.584 / 1024 MB
US Roaming - 250 MB Data (10-day) 0 / 250 MB
Phone and text work great but data is not happening, i.e., Chrome browser cannot connect etc.
Anyone know what's the problem ?

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Does your cell data (not wifi) otherwise work back home?

[geopublic · Accepted solution]

@JohnnyXI  Need to turn on data roaming on your device.

[dabr]

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@JohnnyXI wrote:

I bought the 10 day $20 U.S. roaming plan on 2019-11-17
My usage shows as follows:
Data & Add-Ons / Amount Used
1GB Promo 0 / 1024 MB
500MB + 500MB at 3G Speed
69.584 / 1024 MB
US Roaming - 250 MB Data (10-day) 0 / 250 MB
Phone and text work great but data is not happening, i.e., Chrome browser cannot connect etc.
Anyone know what's the problem ?

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Have you enabled roaming?  Also try rebooting your phone.