a month ago
I recently had my cell phone stolen, I am trying to regain access to my account to replace my sim card. Given there is no customer service call centre (to my knowledge). I am stuck in an AI loop I don't have access to my email as it is set my phone number which I cannot access. I need l assistance moving forward
Solved! Go to Solution.
a month ago
send a message to Customer Support by using this link.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Give them as much account info as you can, ie: name on account, cell number, PM pin #, etc..
a month ago
@MoosieChoose you can contact PM via the link below. They will reply through the same method.
Sorry about your phone 😕.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437