Two days after port and still can't receive calls

[nellgirl]

I signed up with PM on Tuesday, but I still can't receive incoming calls.  It goes straight to my voicemail.  I can make outgoing calls and data works.

I ported my cell number from Cityfone.

Is it supposed to take this long when porting a cell number over to Public Mobile?

[rodjames]

Mine worked instantly... I was on Wind.

[nellgirl]

Thanks @Shazia_K, i'ved pm'd @Mary_M.

[Mary_M]

Hello @nellgirl

Sorry to hear that you can't receive any phone calls.

This is an indication that the port did not go through properly - I'll take care of it right away.

Can you please provide message me your PM phone number, the # you wish to port along with the account # associated ?

Thanks,

Mary

[manelgm]

No, it should work quickly.  Please message one of the mods for assistance @Shazia_K @Mary_M