Trying to update my new credit card

[Manny223]

Hi all

Having hell of a time trying to register my new credit card my old one got stolen .      Trying for hrs just getting some error.

[HALIMACS]

@Manny223 

Wait an hour, then try ONCE on the website. 

https://myaccount.publicmobile.ca/

If that doesn't work, wait ONE HOUR, then try on the PM App:

Download App | Public Mobile

[RavingRaven]

@Manny223 

This is a problem for many. Contact customer support to remove your current payment card. Try again but only after waiting one full hour. You only get two attempts per hour. More than 5 attempts in a 24 hour period can result in a fraud lock. Ask the agent to remove it if you have triggered the fraud lock. Good luck.

To contact customer support click on the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437