Trying to make payment account suspended

[Peter93]

my credit card expired i have bin trying to make payment its not working need help

[Handy1]

@Peter93  You can buy vouchers from7-11 shell Canadian tire or recharge .com and dial *611 from your phone to load them 

[Peter93]

okay how do i buy vouchers cant get in to my account 

[Priority]

Have you tried adding Funds to your Account in order to process your Payment?

Try following this link below:

https://myaccount.publicmobile.ca/en/account/payment/funds/card

[Handy1]

@Peter93  Also note that if you have tried to make payment to many times more then 2x a hour . You will need to wait one full hour before trying again . Also if worst comes to worst you can also get support to help you update credit card info on file also 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Peter93  You can go buy payment vouchers and load them *611 to resume services right away and then update credit card info . Or if your able to log into your account right now just update credit card  and make manually payment to resume services 

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription