make sure the email address you use is not currently link with any My Account
and when you login EverSave, it should ask you if you want to link a phone number
if you missed that step, no worry, after you clicked on My Account link on top right, it will try to link it by asking you the phone number
but if you really cannot find a way to do it, ask PM. You won't be able to open proper Chatbot ticket at this stage, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
