cancel
Showing results for 
Search instead for 
Did you mean: 

Trouble porting out a number

AlexanderZh
Great Neighbour / Super Voisin

Hello, Public Mobile initially didn't set up my number correctly on their end. I use my original number with no trouble. BUT, whenever I login to public mobile account, they sent confirmation to the wrong, temporary number they originally gave me. I want to leave Public Mobile, but I can't do that since they send confirmation message to the wrong number. Whom do I have to contact to get this resolved? Thank you   

1 REPLY 1

@AlexanderZh 

Message support and try to get that sorted out

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Need Help? Let's chat.