Trouble porting number to another carrier

[Mantran]

I am out of the country right now, and am not receive calls or text messages.  I am trying to port my number out to another carrier, but I can't receive the text message to do so.  The other carrier gave me a manual port request number, but I can't seem to find a way to contact customer service to do so.  Is there a number or email I can use to make this request?

[Mantran]

Thank you! I will send them a message. 

[hTideGnow]

HI @Mantran 

that could be a problem.  There is a high chance PM support can just approve the porting on behalf with your verbal approval.  Ask them.  Please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437