05-26-2021 01:14 PM - edited 01-06-2022 02:09 AM
But, I got an email saying my order was canceled do to fears of fraud.
What should I do about it?
Jael
05-27-2021 06:19 AM
@jaelduarte wrote:How does one open a ticket?
How does one open a ticket?
@jaelduarte
To contact the Public Mobile Moderator_Team (and open a ticket), there are two methods to reach them:
1 - Faster - Click the bubble comment circle on the bottom right-hand side of your screen,
or use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Private Message to Public Mobile Moderators (PM Customer Service Representatives)
05-27-2021 06:15 AM
05-26-2021 08:27 PM
https://www.ebay.ca/itm/194106419733?epid=13023706562&hash=item2d31a4ea15:g:9QQAAOSwNhBgrk2s
$339 + $15 shipping and it's a Canadian seller
05-26-2021 01:35 PM
@jaelduarte wrote:Mailing address (home) was different than credit card address (business). Would that be the issue?
Mailing address (home) was different than credit card address (business). Would that be the issue?
if billing and shipping are different, you have to do this...
05-26-2021 01:32 PM
.. but i see it out of stock now... maybe that's another reason?
05-26-2021 01:31 PM
@jaelduarte there was a order number , right? If so, I guess you can try to open a ticket with Mod to see what was the issue.
Of course, you can also try to just re-order and use another credit card and see if it goes through
05-26-2021 01:29 PM
@jaelduarte was it cancelled by PM because of credit card issue? did you entered the correct info on the credit card?
