5 hours ago
I recently went abroad and I use Airalo eSIMs to have regional data while I was away. Like the tech novice I am, I thought if I assigned my PM phone number to the account I would have access to my texts and phone calls abroad.
Now my eSIM account which expires soon is my primary account and is tied to my phone #. I can’t send texts (I can send iMessages) and I can’t make my PM account my primary account again.
Can I fix this in my settings? Will buying an eSIM from PM let me port my number back in?
5 hours ago - last edited 5 hours ago
@Thokaan. To port your number back to PM you need to be able to receive texts from Airalo. If you can't receive texts from Airalo then you need to contact them and see if there is a workaround. Either way you will have to open a new account with PM request to port your number to your new account.
5 hours ago
The eSIM is turned off but if I try to delete it I get a message that my phone number will no longer be associated with my phone but my cellular plan will not be canceled and I need to contact my service provider to cancel.
5 hours ago
@Thokaan , disable the airalo e-SIM. See if that fixes the problem. If you disabled the Public Mobile SIM reenable it.