02-03-2025 05:54 PM
Hello - I am going to Mexico and the Middle East this year. My phone is not esim compatible... how do I use it outside of Canada - specifically Mexico and the Middle East
02-04-2025 09:24 PM
@Rox3 wrote:Use the approriate us-mex-can plan. You need to switch before you mobe. So check your cycle renew date. Or you can add a addon to your existing plan.
The customer has specifically mentioned a desire to use the service in Mexico. There is no add-on that provides that service, nor is there any add-on for service in the Middle East that was asked about.
02-04-2025 12:15 PM
Use the approriate us-mex-can plan. You need to switch before you mobe. So check your cycle renew date. Or you can add a addon to your existing plan.
02-04-2025 10:33 AM
Try AIRALO
I sent you a message
02-03-2025 07:18 PM
You can use WhatsApp using your PM number for free calling and texting on wifi or data on the local SIM.
02-03-2025 06:42 PM
Thank you for the response, I found the sim to buy 🙂
02-03-2025 06:17 PM
Mexico is ok, if you join the Canada/US/Mexico plan. But only the plan, no roaming addon
but not Middle East at all. PM does not have service outside of Canada, US and Mexico. So, you will need to use travel esim. Airalo is a good one to use for travel esim
02-03-2025 05:57 PM - edited 02-03-2025 05:57 PM
Hey @lisaxmarshall
You would have to switch your current plan to one of the Canada US Mexico plans. However, you're phone will not work in the Middle East. You'll need to find yourself a SIM card in that country and use an app like TextNow. So download TextNow before you leave, pick a local number to where you live now, then when you get to the middle east, pick up a data sim card there and use your TextNow to text and make calls back home.