Transferring number issue

[hho]

Hello, just changed over from SaskTel to PM. Answered the SaskTel message requesting the transfer with yes, however, incoming calls and texts are not coming through. It's been more than 8 hours. Tried turning off the phone, taking out sim card, and turning back on. Under the sim settings it states public mobile but "disconnected". Any solutions fellow PMers? 

[softech]

@hho   Glad it is all resolved.  Enjoy your new service.

[hho]

All fixed! It was an error with my IMEI input. Thanks all for your quick replies!

[softech]

@hho   So, you can make outgoing calls without issue?

there is a number you can call to talk to porting Support team.    I will private message you the number.  Please check your Community inbox, envelope icon on top right

[Anonymous · Accepted solution]

All communications are done through the private messaging system of the envelope icon next to your plane avatar. Not email.

Edit: no no...just the first 6 digits. If you're willing to share.

[hho]

Android. You need my phone number? 

[hho]

I've submitted a ticket but I can't access my email to connect with them without my phone number. 

[Anonymous]

 @hho : Can you try the SIM in another phone. Can you share the first 6 digits of the number. iOS? Android?