Transferring Number

[Ott2023]

Attempted to port out my number, but receiving an error message that my number is inactive. I haven’t cancelled my service and my Sim and number is fully active on my end. What potential issue could there be? 

[Dunkman]

@Ott2023 

First check if your number is eligible for porting:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

[Chalupa_Batman]

Hello @Ott2023 

There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage