02-24-2024
10:22 AM
- last edited on
02-24-2024
04:23 PM
by
computergeek541
Attempted to port out my number, but receiving an error message that my number is inactive. I haven’t cancelled my service and my Sim and number is fully active on my end. What potential issue could there be?
02-24-2024 10:27 AM
First check if your number is eligible for porting:
https://secure.koodomobile.com/checktransfereligibilityparrot/default.do
02-24-2024 10:23 AM
Hello @Ott2023
There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage