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Transferring Number

Ott2023
Good Citizen / Bon Citoyen

Attempted to port out my number, but receiving an error message that my number is inactive. I haven’t cancelled my service and my Sim and number is fully active on my end. What potential issue could there be? 

2 REPLIES 2

Dunkman
Oracle
Oracle

@Ott2023 

First check if your number is eligible for porting:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

 

Chalupa_Batman
Mayor / Maire

Hello @Ott2023 

There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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