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Transfer number

Jeninfinity
Great Neighbour / Super Voisin

It's saying my number isn't Canadian and I need to transfer it. I do not have my old phone and sim but they are working

 

2 REPLIES 2

eddieO
Mayor / Maire

@Jeninfinity who is your current phone number with? Maybe you can contact them directly to see if they have received a number porting request

will13am
Oracle
Oracle

@Jeninfinity , you are going to need access to your old service anyway to confirm the number transfer.  Try the number transfer again using incognito mode on a browser of after clearing data on the mobile app.  

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