Transfer number issue

[ChaniWiens]

I'm trying to transfer my phone number from Koodo. I want to make sure the other number on my account stays active. The transfer keeps failing.

[hTideGnow · Accepted solution]

hi @ChaniWiens please remove your info here, we are just customers 

and for porting, once the number is porter, your account with Koodo will be closed 

and if you need PM support's help, message them

you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage