Transfer from another provider

[Patogo325]

How do I change the cell number that I keyed in wrong

[hTideGnow]

HI @Patogo325 

if you have an active porting request, you can call the porting support team, they can help you to update the phone number quickly

 I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[Krainzie]

If you have down loaded the app and have an account set up just open the app click on your account and go to the bottom of the page where it says change your number.

[Chalupa_Batman]

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@Patogo325 wrote:

How do I change the cell number that I keyed in wrong

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HI @Patogo325 

You will have to contact a CS Agent by creating a ticket.

To submit a ticket with CS Agent using this Chatbot link

https://widget.telus.tiia.ai/publicmobile/publicmobile.html 

Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437