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Transfer cell #

Wingnut62
Good Citizen / Bon Citoyen

Trying to transfer old cell number. My previous cell company sent me a transfer request email. I had 90 minutes to reply. Missed timeline and transfer request cancelled. Have spent 4 hours trying to get someone to help me. 

7 REPLIES 7

@softech   FYI: the little envelope is invisible on my phone and iPad unless I seriously reduce the font size. Easier to see by tapping my avatar. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

@Wingnut62   check the private message I sent here https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

It is a Telus/PM porting centre.  They share the centre as Telus owns PM

It's the same number.

Wingnut62
Good Citizen / Bon Citoyen

Number u sent is to koodoo. I am with public cellular . What is their ,#? 

softech
Oracle
Oracle

@Wingnut62 

 I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

Wingnut62
Good Citizen / Bon Citoyen

So where are you sending me a private message,? For the love of god could someone just call me,? I am ready to quit public cell i am so frustrated.

Handy1
Mayor / Maire

@Wingnut62  No worry . There a number for live support to help fix . Will send private message as we not allowed to post it here 

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