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Transfer and accounts

JCem
Good Citizen / Bon Citoyen

I currently have three cellphone numbers with one account (in my name and my email) with a different carrier. Can I transfer all three numbers to PM and then split them into two or three separate accounts (for myself, my wife, and my son)? Can I do this during the transfer or after the transfer? Thank you.

9 REPLIES 9

JCem
Good Citizen / Bon Citoyen

Thank you.

hi @JCem 

no, one account one line. you. need  accounts 

JCem
Good Citizen / Bon Citoyen

Very good. I will have to keep that in mind when we switch. Once again, thank you for your help. 

Jedi1
Model Citizen / Citoyen Modèle

Each phone number has to have its own account.  That is something I miss from our previous setup, but i  have gotten used to it.  

JCem
Good Citizen / Bon Citoyen

Can one PM account (one email address) have two phone numbers? Or does each phone number need to have a separate PM account?

JCem
Good Citizen / Bon Citoyen

Thank you very much. I will do that.

Jedi1
Model Citizen / Citoyen Modèle

With PM, you would need 3 accounts, each with their own e-mail address.  I had one account with multiple lines when I was with Koodo, but transferred one line at a time to PM. We did the main account holder last.  

JCem
Good Citizen / Bon Citoyen

Excellent. Thanks.

hTideGnow
Mayor / Maire

hi @JCem yes you can

but remember PM is one email one account, you need 3 email addresses to create 3 seperate accounts

Remember to port the account holder account (main one) the last.. so, port the other 2 first and wait for them to all ported before the main line

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