Transfer Request

[pattyksanderson]

@CS_Agent Need help to resend request

[softech]

@pattyksanderson   is your PM sim working for outgoing calls and just not incoming because of the porting ?

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[computergeek541]

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@pattyksanderson wrote:

@CS_AgentNeed help to resend request

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Tagging the above username is unlikely to get their attention.  A ticket will need to be opened using the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html . If there are difficulties using that process, a private message will need to be sent.

[Handy1]

@pattyksanderson  Will send you number to live support to restart port process for you . Private message.