Topped up Account, Available Funds is full but my phone stopped working

[jhazin]

My account was topped up however it usually deducts it automatically and goes back to $0. Now, the funds are full at $120 and my service stopped working. I tried contacting moderator_team but have yet to receive an answer or any help. Anyone know whats wrong?

[will13am]

@jhazin, no need to post multiple times the same issue.  As I have already mentioned, moderator team workload is higher than normal at this time and so your patience is greatly appreciated.