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Dexter1923
Great Neighbour / Super Voisin

How come it wont let me reactivate my 50$ plan ...says I'm suspended and that there isn't enough money when my plans only 50$ and my account balance is at 52$

4 REPLIES 4

cavemantoronto
Mayor / Maire

@Dexter1923 wrote:

How come it wont let me reactivate my 50$ plan ...says I'm suspended and that there isn't enough money when my plans only 50$ and my account balance is at 52$


If service isn't working, click on reactivate.

geopublic
Mayor / Maire

@Dexter1923  If you plan is currently going through renewal and your phone still works stay away and let it finish the renewal otherwise you will mess up your account. Everything will be back to normal by tomorrow.

GinYVR
Mayor / Maire

@Dexter1923Anohter thing you haven't mentioned.. Do you still have service? When is your renewal date? If your renewal date is today and you still have service you can safely ignore the suspension warning.

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