Texts

[maryheavyn]

When I try to send a text,it won't allow me to.It say it will be sent when services is available.???? What in earth is this,my bill paid,I don't have proxy numbers set can you help please

[maryheavyn]

It's working again but thank you for help

[maryheavyn]

I'm not tech savvy so not sure,I would like the Proxy settings please as Walmart never gave me them 

[dust2dust]

nvm You have said it's working now. All good.

[maryheavyn]

Yes, Ontario Canada 

[esjliv]

@maryheavyn - sound like a network/connection issue. 

Try:

• restarting your phone
• toggle into then out of airplane mode
• perform a reset of the device's network settings
• Remove your SIM card, then gently reinsert it.
• If still issue, try your SIM into another phone to see if services work

Check for outages in your area:

https://www.telus.com/en/on/outages

https://istheservicedowncanada.com/status/telus

https://downdetector.ca/status/telus/map/ 

[dust2dust]

Are you in Canada?

[Meow]

Do you use Native SMS app (came with your phone's OS) or third party app?

[pmbc]

@maryheavyn are you able to receive text?  Are you able to send to some numbers and not just this one?  Is it within Canada or international?

[softech]

@maryheavyn   

Was 'text" ever work on your phone/account before?

are you sending text or iMessage/RCS?  what colour is that?

if it is iMessage/RCS, please turn on your Mobile Data

if it is true text, try to click Reset All networks and see if it helps