Texting on iPhone 5 Doesn't Work

[Antonette]

Hey!

I just got a new iPhone 5 and switched from a Public Mobile Samsung-sized SIM card to one that fit in my iPhone. I activated my new SIM card number with my Public Mobile account, and now calls work but I can't send or recieve texts.

Please help! I need to be able to text family members!

[Yiatiohi]

Did you get it to work?  I have tried my PM Sim in my 5s - 6s and also my new 7 but texting will not work at all - I'm not using PM anymore and using Bell prepaid for only $15 + tax which includes unlimited - texting and local calls  - 

[X-Files]

...Good to know all its working~

[Antonette]

I messaged a mod and they fixed it! Thank you ☺️

[Luddite · Accepted solution]

APN settings do not affect texting; they are for data.

If you had texting before then something is wrong with your account and, unfortunately, you will need moderator assistance. Send any one of them a private message ( @Mary_M for example) with your phone number and an explanation. Coverage is currently: 

Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST).

At least iMessage will work with your friends who have iPhones.

[Antonette]

Thanks for the info. Unfortunately my phone is a newer version than the one in the link you referred, so the instructions aren't applicable 😞

[Antonette]

Thanks for the info. I did everything you recommended, but the texting still isn't working 😞

[Luddite]

@Antonette Here's a couple of suggestions for texting with iPhone:

a) check your self serve account to be sure you have texting included in your plan,

b) set up messaging as follows: Settings >> Messaging >> iMessage toggle on, Send as SMS toggle on, MMS Messaging toggle on >> Send & Receive >> make sure "You can be reached at" shows your phone number

Let us know how you make our.

[X-Files]

 check your APN setting, follow this Topic:

http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610